How are the beds chew proof?
Any place the fabric is in a position to be chewed, it is protected by a poly-resin sleeve. There are no corner gaps to bite. Once in a while a dog will bite through a leg or side piece but it is quite rare. This image shows how the fabric fits into the frame of the bed so your dog cannot reach the fabric. Caution: Fabrics are vulnerable to tearing by persistently scratching or digging dogs.
Are fabrics and parts replaceable?
Absolutely! Fabrics are replaceable as are all parts including frame members, corners, and legs; even screws & nuts are available.
Fabric
Our standard, the blue 40oz Solid Vinyl fabric is robust and durable, it is thick and has a smooth, very easy to clean surface however it doesn't breathe and will hold water if rained on.
Can dogs dig through the fabric?
A determined digger or scratcher can eventually make a hole if he or she works on one spot. For diggers we recommend 40 oz vinyl but please be aware even this exceptionally durable fabric can be scratched through.
What if my dog just doesn't like the bed?
Provided it is in new condition (no scratches or scuffs on the frame), a bed may be returned within 30 days of purchase. However, there is a £15.00 fabric charge as we cannot reuse a fabric no matter how little it was used.
How high off the ground are the beds?
Small, Medium and Large beds.
We guarantee the structural integrity of each of our dog bed frames as well as the cordura, ballistic and heavy duty vinyl fabrics for a period of one year from the original date of purchase of the bed.
Vinyl weave, deluxe fleece pads, reversible fleece pads, canvas bed pads, bolster items and slip covers are not covered under any chew proof guarantee.
If your dog is able to damage any part of frame or fabric beyond usability, we will send out replacement parts for free.
Cosmetic damage is not covered under warranty.
Warranty claims are limited to one free replacement per part per bed.
Replacement fabrics and parts that are purchased separately do not carry a chew proof warranty.
